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SHIPPING & RETURNS

Shipping Policy

Please allow 72 hours for your purchase to be processed and shipped.  Most of our products are made in house and made to order.  If an order is placed during weekend hours when the Post Office is closed (Friday night to Monday morning) or during holidays, your order will be shipped the next day the Post Office is open.

Return & Exchange Policy

TEN33 Industries will gladly accept exchanges and returns as long as the item being returned is in BRAND NEW condition. Items eligible for return must be received within 30 days of delivery. Items sent back with signs of wear, improper washing or damage are not eligible for refund and will be returned to the sender.

 

Return labels are not provided on returns or exchanges and will be at customer cost. We will ship an exchanged item back to you at no additional cost. Postage will not be refunded on returns due to personal dislike or sizing problems.

 

Defective/damaged merchandise will be refunded. Errors in shipping on our behalf will also be refunded/corrected.

 

Someone from our team will contact you within 48 once the items have been received.

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